Fidalgo Systems

Operations software for small service businesses.

We build the software that runs a service company day to day: scheduling and dispatch, job records, invoicing, and the messages that go out to customers.

Most software for this work is either built for enterprises and priced that way, or it is a general purpose tool bent into a shape it was never meant to hold. We build for the specific trade instead, so the vocabulary, the workflow, and the paperwork match how the business actually runs.

How we work

Built for one trade at a time
A dispatcher and a field crew need different things on screen. So does a hauler versus a pest technician. We ship for the job rather than for the average of every job.
The office and the field stay in step
Crews work from a phone, the office works from a desk, and both see the same schedule, the same customer history, and the same paperwork.
Records that hold up later
Service history, compliance documents and payment records are kept because they are worth something the day somebody asks for them.